Empleos Costa Rica
Empleos Costa Rica

Call Center – STT Group 2021

Empleos en Costa Rica

 

Descripción del empleo en   STT Group  

Requisitos 

Supplier will provide the following services (collectively, the “Services”): handles all the distinct aspects of the Deployment
Project Management, including, but not limited to:

Deployment:
Planning
Procurement
Scheduling
Reconciliation
Warranty and contract data consolidation
Deal and issue management
Multivendor software/hardware support

Data-entry tasks
Financial/cost associated reports
Technical/non-technical process documentation and development
Invoicing
End-to-end case monitoring
Case (Work Order) Creation service description is listed in Attachment 2.

 REQUISITOS

Superior skills in both written and verbal communication in English, Nievel C-1 o C-2
• Experience in customer service
• Computer proficiency with applicable software applications (for example Microsoft Office, Adobe PDF
• Strong problem-solving skills
• Accuracy in data entry
• Experience in a phone-based remote role, e-Support, e-Chat, or similar
• Familiarity with computer technology (hardware, operating systems, etc.)
• Understands internal processes and tools
• Advanced Excel Proficiency level (able to work with pivot tables, formulas, Vlookup, filters, graphs)
• Finance and/or Business administration studies is a plus.
• Project management experience and/or Technical Support experience are pluses.
• Each employee must have the ability to carry out any and all the tasks listed on Section 6.1 but could be assigned a
subset of said deliverables. However, this assignment is subject to change upon request of the HP supervisor
without this constituting a change in role or job level.

Horario : de L a V de 7 am a 4 pm

 

 

Empresa

STT Group

Ubicación 

Heredia

Puesto

Call Center

 

Publicado por Empleos Costa Rica

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https://grupostt.hiringroom.com/jobs/get_vacancy/6058afd834cb89116714d254

 

Recuerde

Indicar en el asunto el puesto que aplica, si envía su CV por Correo.

Puesto : Call Center – STT Group 2021

 

 

150 Puestos Servicio al Cliente en Client Services 2020

 


 

 

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